Family Support Services – Coaching or Counselling?

Do I need Coaching or Counselling?

R-evolution For Good launched its new coaching and counselling services for families experiencing financial difficulty in Moray in November 2020.

Both services were created in response to the feedback from families that they needed 1-2-1 support to help them step out of the cycle of poverty. Families told us that they needed support from their individual frame of reference to help them step forward.

But why have we created the two different support services? They both work together and are very different, many people have asked us ‘what’s the difference?’.  We have created an explanation that will help you identify the difference.

Counselling

Counselling is available to adults over the age of 16 free of charge,  to help them deal with issues they may be facing, i.e. historical trauma or adversity. This is a therapeutic service allowing individuals the support they need to heal and and step out of the cycle of harmful or negative behaviours.  Many of the parents we spoke to advised that they want to break the cycle of financial difficulty for their family and that their own adverse experiences are holding them back.  It is very important that the service is accessible, the barriers being cost and accessing the service.  We have removed these barriers and have created a service that is free and that they can access without being means tested, making it available to all families.

Coaching

Coaching is available to the family rather than just the parents.  The reason it is different is that its not about healing from past trauma, coaching is all about the future.  Coaching helps you to vision what your ideal world looks like and to identify the steps you need to get there, manoeuvring or removing the barriers you face as you go.  This is a very supportive relationship with the coach you are working with who will help you set your goals for the whole family, so that you move forward  as a team, making change that works positively for all.  Coaching can be challenging, as your coach may challenge your thoughts, ideals and choices, but it is a strengths based support that will work to believe in you and step forward to the life you have visioned.

 

Revolution Coaching and counselling

How would I choose which is right for me?

When you contact us to arrange either counselling or coaching, we will arrange to meet with you and talk to you about what are looking for support with.  One of our team will meet you and help you to look at what support is right for you, they will how each works and will make sure that you are allocated to the right support for you and your family.

Why does coaching involve the whole family?

This is an important point, because many support services are for either parents or children, we feel its important that the service supports the whole family together.  Many supports are in place to encourage change for parents but don’t assess how that affects the children, or vice versa.  We feel its important that the whole family are involved and the voice of the whole family are heard. We have been asked mny times why we feel this is important, the answer is simply that is what families told us they wanted.  They don’t want to be making choices or changes that have a detrimental effect on their children, that it is important that everyone is considered. Our vision is to end child poverty and we can’t do that without taking the children involved into consideration and making sure that their voice is heard.

Where do I sign up?

If you have been supported by Moray School Bank then you can access these services by sending us a short email to contactus@revolutionforgood.org.uk, with your name and contact number and we will give you a call to arrange a meeting to discuss how we can help.

If you are a parent who has school age children and are struggling financially but have never been supported by Moray School Bank then to access support you will ned to be referred by an agency who can advocate that you need support, i.e. social work, school, health etc.  Once we have a referral we will make contact to arrange a meeting.

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Demo Course

Who is this training for?
This qualification aims to prepare learners for employment, or to support a current position within a low-risk role, where there is an element of food handling. This could include bar workers, waiting staff, health care workers, kitchen porters and stock/store room staff.

Duration
4 hours of learning.

Topics covered
These include the storage, preparation, processing, packing and handling of food.

Assessment method
This qualification is be assessed by a multiple-choice examination.

Cost
£600 – in house delivery (maximum 10 delegates).

Food Safety - Level 4

Who is this qualification for?
The objective of this qualification is to prepare learners for employment in a food or drink manufacturing/catering/retail environment role, or to support a role in the workplace.
The qualification is intended for those whose job requires them to have some responsibility for food safety. Learners are likely to have management responsibilities for an operational team.

Duration
60 hours, of which 40 are recommended as guided learning hours.

Topics covered
This qualification covers the subject of food hygiene at a suitable depth to ensure learners have a thorough knowledge of hazards and controls; its focus is on the importance of developing, implementing and monitoring food safety procedures.

Assessment Method
This qualification is assessed by multiple-choice and written examination.

Cost
In-house delivery (maximum 10 delegates), to be discussed.

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Who is this training for?
This qualification is aimed at learners who are starting or returning to work or who need specific training in customer service. It is also suitable for refresher training.

Duration
4 hours of guided learning.

Topics covered
These include the need for customer service, the cost of poor customer service, understanding our customers, customer expectations, going above and beyond and how to apply these principles.

Assessment method
This course is not assessed.

Cost
£600 – in house delivery (maximum 10 delegates).

Customer Service Excellence

Who is this training for?
This qualification is aimed at learners who are in customer facing roles or who need specific training in customer service. It is also suitable for refresher training.

Duration
12 hours of guided learning.

Topics covered
These include the need for customer service, the cost of poor customer service, understanding our customers, customer expectations, going above and beyond and how to apply these principles, body language, listening and communication, dealing with complaints and evaluating customer service.

Assessment method
This course is not assessed.

Cost
£1,800 – in house delivery (maximum 10 delegates).

Short Duration High Intensity Change Management Courses

Short duration courses designed to allow you to create the management training that suits your business needs. One days training would usually be 3 courses, however, we can take parts of them and create bespoke training that suits your needs.

  • Growing others
  • Having honest conversation
  • Knowing what ‘good’ looks like
  • Maximising our potential
  • My performance
  • Respect in workplace
  • Diversity
  • Better Together
  • Developing my team
  • Identifying a talented colleague
  • Running an engaging session
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  • Emotional Leadership
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Who are they for?
Managers, supervisors, leaders, or anyone aspiring to take up these roles, particularly those looking to manage a change in the workplace.

Duration
2 hours each course.

Topics Covered
Differ for each course, contact us to discuss your specific needs.

Assesment Method
These courses are not assessed.

Cost
£125 per delegate per day (minimum 6 hours) – £85 per delegate per course.

Short Duration High Intensity Management Courses

Short duration courses designed to allow you to create the management training that suits your business needs. One days training would usually be 3 courses, however, we can take parts of them and create bespoke training that suits your needs.

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Who are they for?
Managers, supervisors, leaders, or anyone aspiring to take up these roles.

Duration
2 hours each course

Topic Covered
Differ for each course, contact us to discuss your specific needs.

Assesment Method
These courses are not assessed.

Cost
£125 per delegate per day (minimum 6 hours) – £85 per delegate per course.

Level 2 - Award Safe Moving & Handling

Who is this qualification for?
This qualification is aimed at learners who are starting or returning to work or who need specific training in manual handling. It is also suitable for refresher training.

Duration
10 hours of guided learning.

Topics covered
These include reasons for safe manual handling, risk assessments, manual handling equipment and how to apply safe manual handling principles.

Assessment method
This qualification is assessed by a multiple-choice examination and a practical examination.

Cost
£1,100 – in house delivery (maximum 10 delegates).

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Who is this qualification for?
The objective of this qualification is to prepare learners for employment in a food or drink manufacturing/catering/retail environment role, or to support a role in the workplace.
The qualification is intended for those whose job requires them to have some responsibility for food safety. Learners are likely to have management responsibilities for an operational team.

Duration
60 hours, of which 40 are recommended as guided learning hours.

Topics covered
This qualification covers the subject of food hygiene at a suitable depth to ensure learners have a thorough knowledge of hazards and controls; its focus is on the importance of developing, implementing and monitoring food safety procedures.

Assessment Method
This qualification is assessed by multiple-choice and written examination.

Cost
In-house delivery (maximum 10 delegates), to be discussed.

Food Safety - Level 3

Who is this qualification for?
This qualification is aimed at those working in the manufacturing/retail/catering industries who are at, or wish to progress to, a higher or supervisory level.

Duration
Minimum of 20 hours of learning, usually 3 days.

Topics covered
These include ensuring compliance with food safety legislation, the application and monitoring of good hygiene practice, how to implement food safety management procedures and the application and monitoring of good practice regarding contamination, microbiology and temperature control.

Assessment method
This qualification is assessed by a multiple-choice examination.

Cost
£3,750 – In house delivery (maximum 10 delegates).

Food Safety - Level 2

Who is this qualification for?
This qualification is aimed at individuals who are, or intend to be, food handlers working in a manufacturing/catering/retail environment. The objective of this qualification is to prepare learners for employment as a food handler working in a manufacturing/catering/retail environment, or to support a role in the workplace.

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7 guided learning hours.

Topics covered
Learners gaining this qualification will know that food safety is the responsibility of everyone involved in the storage, preparation, processing, packing and handling of food.

Assessment method
This qualification is assessed by a multiple-choice examination.

Cost
£850 – in house delivery (maximum 10 delegates).

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Who is this training for?
This qualification aims to prepare learners for employment, or to support a current position within a low-risk role, where there is an element of food handling. This could include bar workers, waiting staff, health care workers, kitchen porters and stock/store room staff.

Duration
4 hours of learning.

Topics covered
These include the storage, preparation, processing, packing and handling of food.

Assessment method
This qualification is be assessed by a multiple-choice examination.

Cost
£600 – in house delivery (maximum 10 delegates).

This public share offer is a time limited opportunity for you, your family and friends, local groups and organisations, local businesses and other community supporters to invest in a once-in-a-generation chance. Applicants can pay for shares by BACS or Cheque. Details will be emailed.

Individual / Group
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Individual / Group
Business

This public share offer is a time limited opportunity for you, your family and friends, local groups and organisations, local businesses and other community supporters to invest in a once-in-a-generation chance. Applicants can pay for shares by BACS or Cheque. Details will be emailed.

This public share offer is a time limited opportunity for you, your family and friends, local groups and organisations, local businesses and other community supporters to invest in a once-in-a-generation chance. Applicants can pay for shares by BACS or Cheque. Details will be emailed.